Privacy Policy
VacDirect.co.nz (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (“Site”) and use our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details, PayPal information, or other payment method details (processed securely via third-party payment gateways).
- Account Information: Username, password, and purchase history.
- Browsing Information: IP address, browser type, device information, pages visited, and time spent on the Site.
- Communication Data: Emails, messages, and feedback sent to us.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you create an account, make a purchase, subscribe to our newsletter, or contact us.
- Automatically: Through cookies, web beacons, and analytics tools when you visit our Site.
- Third-Party Sources: Payment providers, social media platforms, and advertising partners.
3. How We Use Your Information
We use your information to:
- Process orders and deliver products.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional offers, newsletters, and updates (with your consent).
- Prevent fraud, ensure security, and comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Payment processors, shipping partners, and IT service providers.
- Legal Compliance: Government authorities, law enforcement agencies, or as required by law.
- Business Transfers: In case of a merger, acquisition, or business restructuring.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Data Security
We implement security measures to protect your personal data. However, no online transmission is 100% secure. We encourage strong password practices and secure browsing.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails.
- Request data portability.
- Withdraw consent where applicable.
To exercise these rights, contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage reviewing their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
By using VacDirect.co.nz, you agree to this Privacy Policy.